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The CCECE 500-445 exam is a certification test that validates your knowledge of Cisco Contact Center Enterprise Chat and Email solutions, including their implementation, configuration, and troubleshooting.
This exam is ideal for IT professionals, system engineers, and support engineers looking to demonstrate their skills in Cisco Contact Center Enterprise (CCE) solutions.
The main goal is to assess your ability to configure and troubleshoot Cisco Contact Center Enterprise Chat and Email applications.
Yes, it is a Cisco-specific certification exam.
Passing this exam can boost your credentials, helping you qualify for roles such as Cisco Contact Center Engineer or Cisco Technical Specialist.
The exam consists of multiple-choice questions, drag-and-drop, and scenario-based questions.
The exam duration is 90 minutes.
The exam typically contains 55-65 questions.
The passing score is usually around 70%, but Cisco does not officially disclose exact details.
The exam is available in English.
You must wait 5 calendar days before retaking the exam.
No, but each attempt requires a new exam fee.
Yes, each attempt is charged separately.
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